We're happy to help
Whether you have a question about a product, want to confirm today's availability before you travel, need help with a pickup request, or simply want to share feedback about your last visit, our team at the Franklin Avenue store is reachable by phone, email, or in person during business hours. Most questions are answered the same day, and urgent pickup questions are best handled by phone.
How can we help?
For product questions, current availability, store information, or help with a cart estimate, contact the store directly using any of the methods below. Our staff can also help with substitutions, item lookups, and general questions about departments, pricing, or hours.
Before you shop
Review store information and customer policies at any time. These pages cover pickup logistics, refund eligibility, and how we handle the information you share with us.
Send a message
Prefer to write instead of call? Fill out the fields below and our team will reply by email, usually within one business day.